As one of the UK's leading regional theatres Wycombe Swan presents a diverse and exciting range of productions throughout the year. This makes for an inspirational working environment and one that attracts many talented and passionate individuals. With a range of opportunities on offer we are always looking for ambitious people to join the team and help us spread the word about the venue and its programme.
|WHY WORK WITH US?||CURRENT JOBS||VOLUNTEERING||SUCCESS STORIES|
Why work with us?
A career with Wycombe Swan is never dull, often challenging but at the same time fun and rewarding.
Working with the Wycombe Swan is popular with students as we offer a range of casual opportunities within hospitality, technical and marketing that can work around your studies.
Types of Roles
Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.
The approachable Ticket Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.
Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting.
The marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venues' many spaces in this busy but exciting department.
Administration and Management
Off the stage a gifted group of administrators, finance and management teams ensure the venues run smoothly.
Casual Ticketing Assistants
The Casual Ticketing Assistants contribute to the commercial success of Wycombe Swan through the delivery of the highest possible standards of service and customer care.
The post also supports the Marketing department with effective delivery of ticketing services and supporting marketing activity.
We are looking for someone with a passion for delivering excellent customer services, the ability to work well as part of a team. Experience of using point of sale and/or entertainment ticketing computer systems, Experience of cash handling, banking and implementing cash handling procedures.
Front of House ManagerWe are looking for a new Front of House Manager, you will have strong customer service skills, the desire and ability to make a difference and passion for the hospitality/entertainment industry. You will lead the Front of House and Volunteer team ensuring high levels of customer service are always given to patrons attending the Wycombe Swan, whilst assisting the General Manager to maximise income potential.
The ideal candidate for the Front of House Manager position will have a proven track record in customer care and take pride in delivering a clean, safe and enjoyable environment through excellent customer service and attention to detail.
How to apply: Complete the application form found on our careers page on our website and submit with a covering letter to firstname.lastname@example.org with the subject title ‘Front of House Manager. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board! Enclose a CV too if you wish.
Deadline: Mon 11 December 2017
Salary: Circa £25,000 p.a. dependent on experience
Casual Stage Door Administrator
The Stage Door team are expanding and are looking for professional, helpful and friendly individuals to be the first point of contact for all visitors to the building. The Stage Door department are crucial to the operational function of the venue and therefore you will be required to ensure the building is safe and secure in its closing at the end of the night. You will keep abreast of all Health and Safety procedures and ensure all relevant administrative tasks are completed in a timely manner.
To apply please send your CV and a covering letter detailing the how you fulfil the job description and person specification to email@example.com
Deadline: Friday 18 August 12pm
Interviews: Week commencing Monday 21 August
Kitchen Porter (Casual)
To assist the kitchen team as instructed in the provision of kitchen cleaning, washing up and food preparation for the restaurant, bar, and functions areas in accordance with Health, Hygiene and Safety Regulations.
£7.00 per hour | Working hours will include evenings, weekends and Bank Holidays.
For more information or an informal chat please contact Fiona Brignull, General Manager firstname.lastname@example.org
To apply, please send a letter of application clearly stating your interest in this post, and your view of your suitability for the role, accompanied by a full CV. Email to email@example.com with the subject line Kitchen Porter.
Events, Bar and Restaurant Staff
No two days are the same at Wycombe Swan. We host an endless range of functions and events, including weddings, operate a bustling bar and offer a unique dining experience in our restaurant. We are looking for vibrant personalities to join our team and add flavour, flair and fun to everything we do.
Hours are offered on a casual basis and will include evening, weekend and Bank Holiday working. As the post holder will be required to serve alcohol applicants must be over 18 years of age.
If you are interested in a career in hospitality, we’d like to talk to you! To apply, please email a copy of your curriculum vitae, accompanied by a letter which sets out clearly your interest in this post, and your view of your suitability for it, to Shaun Davies, Hospitality Manager firstname.lastname@example.org
Casual Technical Staff
We are always on the lookout for eager people to assist with the get-in, fit-up, running and get-out of all our productions held at Wycombe Swan.
Lighting, sound, stage, flys and wardrobe are just a few of the skills we are looking for.
If you would like to be considered to join our team, please contact Tom Murton, Senior Technician email@example.com in the first instance.
Need to ask us a question about our vacancies? Email us or call 01494 514 444.
Do you love theatre and the arts?
Have you ever considered Volunteering?
There are lots of reasons why people volunteer. It may be that you want to make use of your skills (or learn new ones). Perhaps you would like to broaden your work experience, give something back to your community...or perhaps you simply want to meet people and make new friends. Whatever the reasons, volunteering with Wycombe Swan is a really rewarding experience!
As a Wycombe Swan Volunteer Usher you’ll be the face of the theatre, meeting and greeting our guests and ensuring that they have a fantastic experience when they visit us. We’ll train, guide and support you so that you can volunteer for us with knowledge and confidence. We know that everyone has commitments in their lives, so we’re flexible about when you volunteer.
Volunteering with Wycombe Swan is an opportunity to taste, first hand, life in a theatre environment. If you have time to spare and would like to find out more, we’d love to hear from you.
Meet the team
We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be. Here’s the proof.
Simon Stallworthy, Theatre Director
Simon has been the Director of the Wycombe Swan since 2013. Before coming here he has run regional theatres such as Hull Truck, Durham Gala and Bolton Octagon. He has also worked for the BBC and on ITV’s “Coronation Street”.
Simon says “the Wycombe Swan is a very special place to work. It’s a theatre which is proud of its place in the community and the shows and events it brings to High Wycombe. In the four years I’ve been here I’ve seen people really grow and develop their careers in ways which will benefit their professional lives inestimably. It’s a great place to begin or develop your career in live entertainment and events.”
Fiona Brignull, General Manager
Fiona has worked in Theatre since she was 15 years old. She studied Technical Theatre at college before deciding that she wanted to pursue a career in a more customer facing role, so did a degree in Arts & Event Management.
After graduating in 2008, Fiona took up a post at the Wycombe Swan as a Catering Duty Manager and has also worked outside the group for other theatres. She says that “working for HQ Theatres has allowed me to widen my experience by working at other venues within the group. I now have responsibility for building relationships with local and corporate partners as well as identifying new hospitality based events. With lots of opportunities for career progression, I must say that it is a really busy environment but one that I find to be highly enjoyable and thoroughly rewarding.”
Kirsty Huntington, Ticket Office Manager
Kirsty has worked at Wycombe Swan for nearly 17 years and has been lucky enough to work in nearly every department within the theatre.
Kirsty says that “I have always felt most at home within the Ticket Office where I started as a casual member of staff and have progressed to managing the whole team. Working in a theatre means no one day is ever the same as the next one; you can have a building full of children watching Ben and Holly then the following day you will have a sold-out ballet. This makes things so interesting, with a variety of excited customers coming through our doors each and every day.”
About HQ Theatres & Hospitality
Wycombe Swan is one 12 venues within HQ Theatres & Hospitality’s (HQT&H) current portfolio of regional theatres and concert halls. HQT&H currently manages 18 auditoria on behalf of local authorities, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Last year HQT&H programmed a total of 2,354 shows which attracted attendances of over 1.5 million.
HQ Theatres & Hospitality (HQT&H), the UK’s second-largest venue operator, is a division of Qdos Entertainment Ltd, one of the largest entertainment Groups in Europe.
Wycombe Swan is committed to being an equal opportunities employer. The aim is to ensure that all employees are treated equally and are employed solely on the basis of their ability and potential to do the job, regardless of their race, colour, gender, sexuality, disability, age, religion or beliefs.