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Job Opportunities

Careers

As one of the UK's leading regional theatres Wycombe Swan presents a diverse and exciting range of productions throughout the year. This makes for an inspirational working environment and one that attracts many talented and passionate individuals. With a range of opportunities on offer we are always looking for ambitious people to join the team and help us spread the word about the venue and its programme.

WHY WORK WITH US? CURRENT JOBS VOLUNTEERING SUCCESS STORIES

Why work with us?

A career with Wycombe Swan is never dull, often challenging but at the same time fun and rewarding.

  • Our business model is unique and our specialisms are broad.  You will learn and grow with us. 
  • Our teams are super people to work with – we know because they regularly tell us!
  • We expect staff to express their views, to listen to ours and to be part of decision-making processes.
  • We’re proactively committed to diversity and equal opportunity for all.
  • We’re very supportive of our staff achieving a happy work-life balance.

Students

Working with the Wycombe Swan is popular with students as we offer a range of casual opportunities within hospitality, technical and marketing that can work around your studies.

Types of Roles

Hospitality

Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.  

Ticket Office

The approachable Ticket Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.

 

Technical

Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting. 

 

Marketing

The marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venues' many spaces in this busy but exciting department.

 

Administration and Management

Off the stage a gifted group of administrators, finance and management teams ensure the venues run smoothly. 

Current Vacancies


Assistant Hospitality Manager

Are you looking for a career within hospitality where you can progress? Looking for a company which offers fantastic training and development opportunities within a fun and exciting environment?

We are looking to recruit an Assistant Hospitality Manager to support in the effective management of all elements of our customers journey.  Including but not limited to the restaurant, the bars & kiosks, the auditorium and all Front of House areas.

You will be responsible for supporting the Hospitality Manager in maximising income potential and controlling overheads in order to achieve financial targets in all areas related to the theatre customer journey and additional hospitality events.

Our ideal candidate will have strong leadership and organisational skills, the desire and ability to make a difference and passion for the hospitality and theatre industry.

How to applyComplete the application form and submit with a covering letter to admin@wycombeswan.co.uk with the subject title ‘Assistant Hospitality Manager’. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board! Enclose a CV too if you wish.

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Kitchen Porter

The Kitchen Porter gets a great insight into how our kitchens operate.  They get a chance to work in all areas of the kitchen where they increase their knowledge , support the chefs and play an important role in the smooth running of the operation.  Experience isn’t necessary, what’s more important is that you are friendly, helpful and keen to get involved.


How to apply: Send your CV and a covering letter to rpangan@wycombeswan.co.uk. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board!


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Box Office Manager

The Box Office Manager has responsibility for managing the Box Office team and all aspects of ticket sales within the venue, including staffing, administration of the ticketing/online/telephone systems and reporting. They oversee all sales of tickets which involves line managing box office staff and coordinating external promoters, internal stakeholders and the general public. Our ideal candidate will be an experienced and capable team leader who motivates staff to achieve the best results within a busy environment. They will be adept at dealing with multiple stakeholders and balancing priorities, equally confident in front-line customer service as they are in administration. Demonstrable experience in a customer facing ticketing role is essential. Wycombe Swan is a vibrant and dynamic place to work - a venue which presents some of the best music, theatre and comedy in the country across three spaces.

For an informal discussion contact: Joe Shellard, Marketing and Sales Manager jshellard@wycombeswan.co.uk

How to apply: Complete the HQ Application Form available at wycombeswan.co.uk and submit with a covering letter to admin@wycombeswan.co.uk
Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board.
Deadline: 25th February 2019
Salary: Competitive

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Theatre Technician

 We are looking to appoint a multi-skilled Theatre Technician to ensure a smooth running, efficient and safe working environment for all staff and visiting companies, to assist with building maintenance and to strive to offer the best possible service to all users of Wycombe Swan.
How to apply: Send a letter of application and CV to admin@wycombeswan.co.uk with the subject title ‘Theatre Technician’. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board!
 
Deadline: Wednesday 3 March 2019, 5pm
Salary: £21,000 depending on experience

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Events Sales Manager

The post holder will be responsible for growing and developing the hospitality, conference and private events business at Wycombe Swan through understanding the local market, creating and delivering attractive event packages and cementing Wycombe Swan at the heart of corporate events within Buckinghamshire and surrounding areas.  They will need to constantly review the events offer in line with local benchmarking, market trends and customer needs. The post holder will also act as a duty manager as required to operationally oversee the hospitality events’ programme.

Events Sales Manager will be forward thinking, targeting new commercial customers whilst ensuring strong levels of repeat business through successful conferencing and event management. They will be proficient at dealing with reactive enquires, and also strongly naturally proactive, seizing every sales opportunity and ensuring maximum ‘enquiry to booking’ conversion levels.

Salary: c.£30.000 p.a. dependent on experience plus commission

How to apply: Complete the application form and submit with a covering letter to admin@wycombeswan.co.uk with the subject title ‘Sales and Events Manager’. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board! Enclose a CV too if you wish.

Deadline: Friday 22 February

 

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Group Sales Ambassador

Group Sales Ambassador is a part-time sales role at Wycombe Swan to fit around other commitments.
You’ll liaise with schools and group bookers in the area to organise theatre trips and find new audiences.
You will build a network of clients who book group tickets to theatre shows at the Wycombe Swan, using your sales and social skills to identify new prospects and nurture existing customers through a personalised approach. A natural networker and self-starter who is comfortable and adept at interacting with people and building effective relationships. You’ll know how to identify potential customers within an organisation and enjoy getting to know them and recommending appropriate shows for them to visit. You’ll have a genuine desire to engage with all strands of our local and wider community and be driven to beat targets. The role includes basic salary and bonus structure with hours to fit around other commitments and support from colleagues at the Wycombe Swan.
 
Closing date: Ongoing
How to apply: Send your CV and a covering letter to admin@wycombeswan.co.uk. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board.

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Casual Technical Staff


We are always on the lookout for eager people to assist with the get-in, fit-up, running and get-out of all our productions held at Wycombe Swan.

Lighting, sound, stage, flys and wardrobe are just a few of the skills we are looking for.

If you would like to be considered to join our team, please contact Tom Kingdon, Buildings and Technical Manager tkingdon@wycombeswan.co.uk in the first instance.

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Events, Bar and Restaurant Staff

  • Are you a people person?
  • Do you know what great service is all about?
  • Do you want to really make a difference?

No two days are the same at Wycombe Swan. We host an endless range of functions and events, including weddings, operate a bustling bar and offer a unique dining experience in our restaurant. We are looking for vibrant personalities to join our team and add flavour, flair and fun to everything we do.

Benefits include:

  • Gain a broad range of hospitality experience
  • Flexible hours
  • Great career development potential
Experience is preferred but not essential, training will be provided. Our main requirements are that you are a good communicator, presentable and willing to meet and exceed the high standards of service we expect of our team.

Hours are offered on a casual basis and will include evening, weekend and Bank Holiday working. As the post holder will be required to serve alcohol applicants must be over 18 years of age.

If you are interested in a career in hospitality, we’d like to talk to you! To apply, please email a copy of your curriculum vitae, accompanied by a letter which sets out clearly your interest in this post, and your view of your suitability for it, to Caroline Smith, Assistant Hospitality Manager csmith@wycombeswan.co.uk 


 

Contact us

Need to ask us a question about our vacancies? Email us or call 01494 514 444.

 

Do you love theatre and the arts?

Have you ever considered Volunteering?

Volunteers There are lots of reasons why people volunteer. It may be that you want to make use of your skills (or learn new ones). Perhaps you would like to broaden your work experience, give something back to your community...or perhaps you simply want to meet people and make new friends. Whatever the reasons, volunteering with Wycombe Swan is a really rewarding experience!

As a Wycombe Swan Volunteer Usher you’ll be the face of the theatre, meeting and greeting our guests and ensuring that they have a fantastic experience when they visit us. We’ll train, guide and support you so that you can volunteer for us with knowledge and confidence. We know that everyone has commitments in their lives, so we’re flexible about when you volunteer. 

Volunteering with Wycombe Swan is an opportunity to taste, first hand, life in a theatre environment. If you have time to spare and would like to find out more, we’d love to hear from you.

Apply via email

Meet the team

We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be. Here’s the proof.

Fiona Martin, General Manager 

Fiona has worked in Theatre since she was 15 years old. She studied Technical Theatre at college before deciding that she wanted to pursue a career in a more customer facing role, so did a degree in Arts & Event Management.

After graduating in 2008, Fiona took up a post at the Wycombe Swan as a Catering Duty Manager and has also worked outside the group for other theatres. She says that “working for HQ Theatres has allowed me to widen my experience by working at other venues within the group. I now have responsibility for building relationships with local and corporate partners as well as identifying new hospitality based events. With lots of opportunities for career progression, I must say that it is a really busy environment but one that I find to be highly enjoyable and thoroughly rewarding.” 

 

Kirsty Huntington, Ticket Office Manager

Kirsty has worked at Wycombe Swan for nearly 17 years and has been lucky enough to work in nearly every department within the theatre.

Kirsty says that “I have always felt most at home within the Ticket Office where I started as a casual member of staff and have progressed to managing the whole team. Working in a theatre means no one day is ever the same as the next one; you can have a building full of children watching Ben and Holly then the following day you will have a sold-out ballet. This makes things so interesting, with a variety of excited customers coming through our doors each and every day.”

 

About HQ Theatres & Hospitality

Wycombe Swan is one 12 venues within HQ Theatres & Hospitality’s (HQT&H) current portfolio of regional theatres and concert halls. HQT&H currently manages 18 auditoria on behalf of local authorities, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Last year HQT&H programmed a total of 2,354 shows which attracted attendances of over 1.5 million.

HQ Theatres & Hospitality (HQT&H), the UK’s second-largest venue operator, is a division of Qdos Entertainment Ltd, one of the largest entertainment Groups in Europe.

View Other Careers with HQ Theatres & Hospitality

Wycombe Swan is committed to being an equal opportunities employer.  The aim is to ensure that all employees are treated equally and are employed solely on the basis of their ability and potential to do the job, regardless of their race, colour, gender, sexuality, disability, age, religion or beliefs.