As one of the UK's leading regional theatres Wycombe Swan presents a diverse and exciting range of productions throughout the year. This makes for an inspirational working environment and one that attracts many talented and passionate individuals. With a range of opportunities on offer we are always looking for ambitious people to join the team and help us spread the word about the venue and its programme.
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Why work with us?
A career with Wycombe Swan is never dull, often challenging but at the same time fun and rewarding.
Working with the Wycombe Swan is popular with students as we offer a range of casual opportunities within hospitality, technical and marketing that can work around your studies.
Types of Roles
Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.
The approachable Ticket Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.
Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting.
The marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venues' many spaces in this busy but exciting department.
Administration and Management
Off the stage a gifted group of administrators, finance and management teams ensure the venues run smoothly.
Senior Theatre TechnicianAre you an excellent all-round multi-skilled theatre technician? You’ll be comfortable in a fast-paced receiving house environment and able to remain focused under the pressure of shifting priorities. This role will ensure a smooth running, efficient and safe working environment for all staff and visiting companies, assist with building maintenance and to strive to offer the best possible service to all users of Wycombe Swan . Our ideal candidate will be a proactive individual who thrives leading a team and can think on their feet to troubleshoot. If this sounds like the opportunity you’re looking for then we want to hear from you.
How to apply: Send a letter of application and CV to email@example.com with the subject title ‘Senior Technician’. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board!
Deadline: Friday 4 January 2019, 5pm
Salary: Up to £23,000 depending on experience
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Ticket Office AssistantWycombe Swan are hiring!
The Casual Ticketing Assistants contribute to the commercial success of Wycombe Swan through the delivery of the highest possible standards of service and customer care.
The post also supports the Marketing department with effective delivery of ticketing services and supporting marketing activity.
We are looking for someone with a passion for delivering excellent customer services, the ability to work well as part of a team. Experience of using point of sale and/or entertainment ticketing computer systems, Experience of cash handling, banking and implementing cash handling procedures.
Email address for applications: Send your CV and a covering letter to firstname.lastname@example.org, with the subject line Casual Ticketing Assistant.
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Group Sales AmbassadorGroup Sales Ambassador is a part-time sales role at Wycombe Swan to fit around other commitments.
You’ll liaise with schools and group bookers in the area to organise theatre trips and find new audiences.
You will build a network of clients who book group tickets to theatre shows at the Wycombe Swan, using your sales and social skills to identify new prospects and nurture existing customers through a personalised approach. A natural networker and self-starter who is comfortable and adept at interacting with people and building effective relationships. You’ll know how to identify potential customers within an organisation and enjoy getting to know them and recommending appropriate shows for them to visit. You’ll have a genuine desire to engage with all strands of our local and wider community and be driven to beat targets. The role includes basic salary and bonus structure with hours to fit around other commitments and support from colleagues at the Wycombe Swan.
Closing date: Ongoing
How to apply: Send your CV and a covering letter to email@example.com. Tell us why you think you are suited to this role, why it interests you and how we’ll benefit from having you on board.
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Do you love theatre and the arts?
Have you ever considered Volunteering?
There are lots of reasons why people volunteer. It may be that you want to make use of your skills (or learn new ones). Perhaps you would like to broaden your work experience, give something back to your community...or perhaps you simply want to meet people and make new friends. Whatever the reasons, volunteering with Wycombe Swan is a really rewarding experience!
As a Wycombe Swan Volunteer Usher you’ll be the face of the theatre, meeting and greeting our guests and ensuring that they have a fantastic experience when they visit us. We’ll train, guide and support you so that you can volunteer for us with knowledge and confidence. We know that everyone has commitments in their lives, so we’re flexible about when you volunteer.
Volunteering with Wycombe Swan is an opportunity to taste, first hand, life in a theatre environment. If you have time to spare and would like to find out more, we’d love to hear from you.
Meet the team
We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be. Here’s the proof.
Fiona Martin, General Manager
Fiona has worked in Theatre since she was 15 years old. She studied Technical Theatre at college before deciding that she wanted to pursue a career in a more customer facing role, so did a degree in Arts & Event Management.
After graduating in 2008, Fiona took up a post at the Wycombe Swan as a Catering Duty Manager and has also worked outside the group for other theatres. She says that “working for HQ Theatres has allowed me to widen my experience by working at other venues within the group. I now have responsibility for building relationships with local and corporate partners as well as identifying new hospitality based events. With lots of opportunities for career progression, I must say that it is a really busy environment but one that I find to be highly enjoyable and thoroughly rewarding.”
Kirsty Huntington, Ticket Office Manager
Kirsty has worked at Wycombe Swan for nearly 17 years and has been lucky enough to work in nearly every department within the theatre.
Kirsty says that “I have always felt most at home within the Ticket Office where I started as a casual member of staff and have progressed to managing the whole team. Working in a theatre means no one day is ever the same as the next one; you can have a building full of children watching Ben and Holly then the following day you will have a sold-out ballet. This makes things so interesting, with a variety of excited customers coming through our doors each and every day.”
About HQ Theatres & Hospitality
Wycombe Swan is one 12 venues within HQ Theatres & Hospitality’s (HQT&H) current portfolio of regional theatres and concert halls. HQT&H currently manages 18 auditoria on behalf of local authorities, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Last year HQT&H programmed a total of 2,354 shows which attracted attendances of over 1.5 million.
HQ Theatres & Hospitality (HQT&H), the UK’s second-largest venue operator, is a division of Qdos Entertainment Ltd, one of the largest entertainment Groups in Europe.
Wycombe Swan is committed to being an equal opportunities employer. The aim is to ensure that all employees are treated equally and are employed solely on the basis of their ability and potential to do the job, regardless of their race, colour, gender, sexuality, disability, age, religion or beliefs.